Breakfast Attendant
Company: Hampton Inn Johnson City
Location: Johnson City
Posted on: April 25, 2024
Job Description:
Compensation Type: Hourly Highgate Hotels: Highgate is a premier
real estate investment and hospitality management company widely
recognized as an innovator in the industry. Highgate is the
dominant player in U.S. gateway markets including New York, Boston,
Miami, San Francisco and Honolulu, with a rapidly expanding
presence in Europe, Latin America, and the Caribbean. Highgate's
portfolio of global properties represents an aggregate asset value
exceeding $20B and generates over $5B in cumulative revenues. The
company provides expert guidance through all stages of the
hospitality property cycle, from planning and development through
recapitalization or disposition. - Highgate also has the creativity
and bandwidth to develop bespoke hotel brands and utilizes
industry-leading proprietary revenue management tools that identify
and predict evolving market dynamics to drive out performance and
maximize asset value. With an executive team consisting of some of
the industry's most experienced hotel management leaders, the
company is a trusted partner for top ownership groups and major
hotel brands. Highgate maintains corporate offices in London, New
York, Dallas, and Seattle. Location: Hampton Inn Johnson City630
Field StreetJohnson City, NY 13790 Overview: The Breakfast
Attendant is responsible for providing exceptional service to
guests in an efficient and courteous manner within the
complimentary breakfast area of a hotel. Pay starts at $15 per
hour. Responsibilities:
- Approach all encounters with guests
and employees in an attentive friendly courteous and service
oriented manner.Maintain a high standard of personal appearance and
grooming which includes wearing the proper uniform and name tag
when workingGreet and seat guests at appropriate tables in a timely
mannerEnsure quality control of menus with regard to cleanliness
and appearanceClear clean and reset tables/hotel spaces per client
request or management instructionEnsure all service areas are
stocked organized clean and neat and all side work is complete each
shiftAccommodate any special requests made by a guest and offer
appropriate alternatives when necessaryCommunicate with all
departments regarding in house VIPsSupport all areas of the
beverage and food service as necessary including washing dishes by
hand and/or placing them in a dishwashing machine restocking dishes
glassware utensils pots and pans or other necessary equipment
sweeping and mopping floors washing work tables walls refrigerators
and meat blocks moving trash and garbage to designated areasHave a
complete knowledge of standards of service for receiving a room
service orderHave a thorough knowledge of menus and current
specials in all applicable departmentsCarry out cashiering
functions in closing checks and end of shift paperworkPerform
opening and closing procedures and side work duties according to
station rotation assignmentAnswer questions about the hotel the
hotel-brand standards guest expectations the unique characteristics
of the hotel local area attractions and things to doPerform any
other duties or attend meetings as requested by management
- Produce high quality drinks including but not limited to
specialty coffee and tea drinks specialty cocktails and beverage
requests as required by hotel Qualifications:
Ability to perform job function with
attention to detail speed and accuracyHigh School diploma or
equivalent and/or experience in a hotel or a related field
preferredMust be willing and have the ability to work a varied
schedule that may include evenings nights weekends and holidaysMust
be able to obtain and provide Food Handlers card as required by
city/county/stateMust be able to evaluate and select among
alternative courses of action quickly and accuratelyAbility to
handle stressful situations in a calm professional
mannerUnderstanding of hotel products and guest servicesAbility to
communicate professionally when speaking with guests and team
membersDemonstrates a positive attitude and a desire to be of
service to others Possess a basic knowledge of food and beverage
preparation service standards, guest relations and etiquetteAbility
to perform numerical operations using basic counting adding
subtracting multiplying and dividingAbility to read comprehend and
write simple instructions and/or short correspondence and
memosAbility to effectively deal with customers and staff while
executing high levels of patience tact and diplomacyWillingness to
learn new tasks and information provide back-up and support to
other team members and respond to guests and co-workers in a
positive and optimistic manner -
Keywords: Hampton Inn Johnson City, Scranton , Breakfast Attendant, Other , Johnson City, Pennsylvania
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