Customer Service Representative Needed!
Company: Hcl America Solutions Inc
Location: Pittston
Posted on: May 8, 2024
|
|
Job Description:
*Enjoy Helping others? Customer Service and/or Call Center
Experience? HCL America Solutions is looking for you!!**This
position is Full Time & looking to START SOON!!**Folks nearby or
residing in Scranton, PA, **Spartanburg, South Carolina* *are
encouraged to apply.***Summary:* HCL services a wide variety of
brands and services by bringing quality Customer Service to the
experience of our target market for each Team and Brand you as a
Customer Service Agent represents. Customer Service Representatives
will handle inbound and outbound calls, e-mail, live chat, and
social media monitoring (internal and external).* Examples of
contact types would include, but are not limited to account
management, general queries, scheduling appointments, reporting
adverse events, and special situations. Product description,
trouble inquires, Up Sales, and donations.**Program Hire
Requirements:** Previous call center experience is preferred or
strong customer service focused work history.* Must be
self-directed and able to work independently, demonstrate good
problem solving skills, critical thinking skills, in addition to
multi-tasking skills as there are a number of computer programs
involved in the handling of calls and need to be comfortable with
quickly navigating, and talking and typing simultaneously.*Skills
Needed:** HS/GED* Call Center Exp./Knowledge* Work From Home
experience* Typing/Computer Navigation* Social Media Knowledge*
Active Listening Skills/Data Entry*If you are interested in hearing
more about this AMAZING opportunity starting soon, please apply
today!*C3i Solutions is an Equal Opportunity Employer - EOE, M/F,
D/V.https://www.hcltech.com/candidate-privacy-noticeJob Type:
Full-timePay: From $11.71 per hourBenefits:* 401(k)* 401(k)
matching* Dental insurance* Health insurance* Paid time off*
Parental leave* Vision insuranceExperience level:* 1 year* 2
yearsShift:* Day shift* Morning shiftWeekly day range:* Monday to
FridayWork setting:* RemoteApplication Question(s):* Are you
willing to undergo a Background Check?Education:* High school or
equivalent (Required)Experience:* Work From Home: 1 year
(Preferred)* Customer Service: 1 year (Required)* Call Center: 1
year (Required)Location:* Pittston, PA (Required)Work Location:
Remoteby Jobble
Keywords: Hcl America Solutions Inc, Scranton , Customer Service Representative Needed!, Hospitality & Tourism , Pittston, Pennsylvania
Click
here to apply!
|