Senior Personal Banker
Company: Peoples Security Bank & Trust Company
Location: Nicholson
Posted on: May 7, 2024
Job Description:
Description:If you are looking for a great place to work, and
reach your potential, look toPeoples Security Bank & Trust.We
continue to grow and are always looking for the right people to
join our team. Our Senior Personal Bankers deliver an exceptional
experience to customers and prospects with a focus on meeting the
financial needs of all areas of our community; counsel clients,
providing needs-based financial solutions; support clients
in-person or virtually; and work as an active member of the branch
office sales/service team and provide support related to the
day-to-day branch operational activities and financial services of
the Bank. Essential Duties:
- Processes all customer transactions (checks, deposits,
withdrawals, payments, money orders, cashier's checks, cash
advances, wires, etc.) efficiently, accurately, and
compliantly.
- Balances cash drawer and night deposits. Replenishes, services,
and balances the ATM. Manages vault transactions and
balancing.
- Effectively provides guidance and oversight to daily work
procedures, schedules, supplies, cash and currency.
- Well-practiced in policy and procedure in order to protect
customer and Bank assets at all times. And keeps up-to-date on
banking regulation changes to ensure compliance.
- Maintains working knowledge of Bank's consumer deposit and loan
product offerings as well as business deposit and cash management
services.
- Provides exemplary customer service, fielding questions
concerning deposit account and loan activity, fees, etc. Uses
available resources to research more complicated matters with
assistance, ensuring client concerns are addressed in a timely
manner.
- Engages and advises customers in person and/or virtually in
order to attract, retain, and grow relationships.
- Assists clients with deposit account and ancillary service
selections in line with their needs, opening them in a timely
manner.
- Has ability to obtain NMLS. Upon completion of licensing and
training, can process and close consumer loans.
- Demonstrates and educates our customer base on our technology
products and services.
- Promptly and effectively refers clients and prospects to the
appropriate partner to meet their needs for loans, cash management,
merchant, or wealth management services.
- Able to act as a banking ambassador out in the community by
jointly attending events, tabling, and educating the public on
matters of financial literacy and the bank's products and
services.
- May supervise Personal Bankers, providing onboarding, coaching,
and development in order to contribute to staff success. Assists in
the Talent Acquisition and Performance Evaluation Process as
appropriate.Benefits Offered to Peoples Security Bank Employees
- Medical Plans
- Dental Plan
- Vision Plan
- Life Insurance
- Disability Insurance
- 401(K) Plan
- ESOP Plan
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Banking Classes
- College Tuition Reimbursement
- Internal Advancement OpportunitiesCompany OverviewEstablished
in 1905, Peoples Security Bank & Trust Company is headquartered in
Scranton, Pennsylvania, and is one of the largest community banks
in Eastern Pennsylvania, with a footprint stretching from
Binghamton, New York down through the Endless Mountains into the
Greater Scranton Area, the Poconos, Lehigh Valley, Greater Delaware
Valley, Greater Pittsburgh Region in Pennsylvania to Piscataway,
New Jersey.Peoples Security Bank & Trust is more than a financial
institution in the communities we serve; we are a part of them as
well. We are always looking at the needs of our customers and how
we can exceed their expectations as we continue to make
enhancements while maintaining our hometown values. No matter what
you do or where you go, Peoples Security Bank will be here to
assist you with your financial needs.Peoples Security Bank and
Trust Company is an Equal Opportunity EmployerRequirements:
Education/Training: A high school diploma or equivalent required.
Associate's or Bachelor's degree or General Banking Diploma
preferred. Training in customer service, polite and effective
communication practices, and relationship building and management
needed.Skill(s): Must demonstrate ability to communicate across
various channels (face-to-face, email, video conference, text/chat,
social media); good interpersonal relationship skills; strong
problem solving skills; able to lead, coach and motivate others;
possess a sound knowledge of branch transactional tasks and
operations; be conversant in consumer and business financial
products and services; proficient in use of various types of
technology and software. Experience: A minimum of 2-4 years'
experience in a related position normally required.Physical
Requirements: Ability to work branch hours, including weekends, if
required. The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this position. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions. While performing the essential job functions
of this position, the employee is regularly required to sit, stand,
talk, hear, walk, use hands and fingers, handle or feel objects,
and reach with hands and arms. At times required to stoop, kneel,
bend, crouch and lift up to 50 pounds. This position requires
regular use of a computer. Some travel out into the community for
various events and initiatives may be expected.
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Keywords: Peoples Security Bank & Trust Company, Scranton , Senior Personal Banker, Other , Nicholson, Pennsylvania
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