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Enterprise Account Director, Cloud Sales

Company: [24]
Location: Walton
Posted on: February 23, 2021

Job Description:

Enterprise Account Director - Cloud Sales Job Location : USA ( Remote )[24] is redefining how artificial intelligence, human insight, and deep vertical expertise can produce personalized, satisfying customer experiences across all channels. Our advanced conversational AI platform predicts consumer intent and creates frictionless interactions that helps the world's largest and most recognizable brands to strengthen customer relationships and increase brand loyalty. With more than two decades of contact center operations expertise, [24] empowers companies to deliver natural, consistent conversations that increase customer satisfaction while lowering costs. For more information, visit: www.247.aiAs an Enterprise Account Director at [24] you will be responsible for the following:* Managing a mix of Strategic and Territory accounts in the New York region--- this position must be based within the territory, preferably in a major city.* Creating strategic account strategies with key internal stakeholders to drive and expand business opportunities within existing accounts.* Maintaining key relationships within your accounts with the aim of converting these relationships and conversations into significant mutually beneficial outcomes.* Owning and driving activities that transform businesses through thought leadership, vision and organizational development.* Demonstrating a confident position on business transformations, design, UX and operational benefits.* Understanding and being able to effectively communicate the benefits of [24]'s tech stack and solutions at all levels of your accounts.* Continuously learning about [24] technologies, successes and business ecosystem in order to share and bring insights to prospects.* Developing strong internal working relationships with several key stakeholders across Pre-Sales, Customer Success, Professional Services, Marketing and Pricing to create solutions for prospects that drive new revenue.* Using Salesforce effectively to perform sales forecasting in a monthly, quarterly and annual planning rhythm for your accounts with high levels of predictability, quality and accuracy.REQUIRED QUALIFICATIONS* 8+ years of Enterprise Sales experience.* Experience--in selling SaaS software solutions and professional services.* Familiarity with messaging, digital and voice engagements, virtual agents, machine learning, API's, analytics and conversational AI.--Contact center experience a strong plus.* Experience in prospecting, replacing an incumbent and protecting the install base.* Self-Starter.--Highly motivated to jump in and get things done.* A proven track record of success and overachievement.* High degree of analytical and technical aptitude to master the [24] suite of tools.* Excellent leadership and communications skills required. High comfort level working with all levels of an organization, including C-suite.* Experience working collaboratively with multiple cross-functional teams to design and implement effective business proposals.* Bachelor's Degree, (MS/MBA, a plus) Excellent written, verbal, communication skills.* Willingness and the ability to travel--extensively.* Proficiency forecasting with quality and accuracy in Salesforce.* A strong passion for representing [24] with executives from other companies.* Effectively lead complex sales cycles from opportunity identification through evaluation, contracts, deployment and adoption.

Keywords: [24], Scranton , Enterprise Account Director, Cloud Sales, Executive , Walton, Pennsylvania

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