Certified Investigator / Incident Management Coordinator

Company: Community Options, Inc.
Location: Drums
Posted on: August 6, 2022

Job Description:

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 10 states.We are seeking an ODP Incident Management Coordinator / Certified Investigator in Drums / Schuylkill, PA. This role is responsible for monitoring the systematic operations of incident management and internal investigations of residential and vocational programs. Requirements: MUST be an ODP Certified Investigator Bachelor s degree in a related field or equivalent, and three years related experience OR any equivalent combination of experience and training Valid driver s license with satisfactory driving record Commitment to and knowledge of community-based support for persons with disabilities Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations and monitoring corrective actions. Ability to maintain effective relationships with other management staff, employees, regulatory/oversight agencies and the general public. Knowledge and understanding of local regulatory agency operations. Responsibilities: Reviews all incident reports to verify they are completed thoroughly with all required elements and accurately describes the incident and submitted as required and in a timely manner as required by the funding source. Monitors Therap s General Event Records to verify incidents are properly documented and reported. Follows up to verify that all required notifications have been made to the individual s team, management, clinical staff and regulatory agencies. Conducts weekly incident management meetings and maintains incident management database as required. Enters all incident information into database timely. Reviews investigation recommendations with the QA/Incident Management Committee and responds to reports in a timely manner. Initiates and Monitors the implementation of all QA/Incident Management Committee recommendations and reports any issues. When investigations are conducted internally: Verifies that investigations are initiated timely. Acts as the point of contact for investigations and coordinates the investigation process, collecting information requested by the investigator, scheduling staff interviews and visits to the homes/programs. As needed and allowed by the funding source, may conduct internal investigations. Responds timely to state investigations per regulations. Conducts and incident/ investigation follow up as required or requested by the QA/Incident Management Committee. Monitors the agency s compliance with incident management and abuse and neglect policy. Conducts root cause analysis/analysis of causal factors to prevent future incidents of a similar nature. Conducts quarterly and annual trend analysis studies as required and presents reports to management and the national team for review. Member of the National & Local QA/Incident management committees Chairs local Health & Safety Committee meetings Conducts staff training as needed Cooperate with internal and State inspections and investigations Attends staff meetings as determined by supervisor Attends conferences, seminars and training relevant to the position Maintains a master file of all audits Other duties as assigned by the Regional/State/ Executive DirectorCommunity Options is an Equal Opportunity Employer M/F/D/V

Job Type: Full-timeBenefits: 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Professional development assistance Referral program Vision insuranceEducation: High school or equivalent (Required)License/Certification: Driver's License (Required) ODP certification (Required)Willingness to travel: 75% (Required)Work Location: On the road

Keywords: Community Options, Inc., Scranton , Certified Investigator / Incident Management Coordinator, Executive , Drums, Pennsylvania