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Housekeeping Manager

Company: Split Rock Hotel
Location: Lake Harmony
Posted on: November 26, 2022

Job Description:

*Overview: *

The Housekeeping Manager is responsible for administering and coordinating housekeeping functions in all sections of the housekeeping department.

*Responsibilities: *

* Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
* In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
* Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.
* Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
* Maintain key control.
* Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.
* Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
* Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
* Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
* Assist with training of Housekeeping staff.
* Daily Inspection of Guest Rooms
* Other duties within Housekeeping department as requested.

*Qualifications*:

* Two to three years of progressive experience in a hotel or related field preferred.
* Previous supervisory responsibility preferred.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Job Type: Full-time

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekend availability

Education:
* Bachelor's (Preferred)

Experience:
* Cleaning Experience: 3 years (Preferred)
* Hotel Experience: 3 years (Preferred)

Work Location: One location%58047475%

Keywords: Split Rock Hotel, Scranton , Housekeeping Manager, Executive , Lake Harmony, Pennsylvania

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