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Manager, Human Resources

Company: Great Wolf Lodge
Location: Scotrun
Posted on: June 9, 2024

Job Description:

Pay: $70000 per year - $70000 per year At Great Wolf, the -Human Resources Manager -is responsible for execution of HR strategy to support and grow our most important asset - our Pack. In this role you will partner with lodge leadership to ensure the HR function helps drive success and supports achievementof Great Wolf Lodge business goals.Essential Duties & Responsibilities

  • Provides ongoing support and guidance in day to day recruiting. Oversees recruitment and hiring of supervisor and manager positions as well as other open roles as assigned.
  • Effectively assesses and prioritizes staffing needs as well as develop and drive strategy to improve staffing levels.
  • Understands labor model and is able to activate recruiting and staffing strategies based on fluctuations in staffing levels
  • Plans effectively for hiring needs based on forecast, turnover, and current staffing levels
  • Ability to manage and run full scope of performance management including goal setting, coaching and performance management and execution of pack member performance appraisal process.
  • Conducts investigations as assigned, presents findings and recommends outcome.
  • Conducts training to effectively onboard new Pack and new leaders and ensures assignment and training completion of required courses in Great Wolf University.
  • Supports Pack Member development by offering coaching and guidance around career paths.
  • Performs gap analysis against competency models and works with leaders to develop their Pack for career growth and succession.
  • Oversees leave administration, payroll administration including oversight to tenure increase porcess and other reporting as assigned by HR Director.
  • Handles day to day benefits questions and helps lead annual Open Enrollment process.
  • Oversees workers compensation claims working with the both the insurance company and with the injured employee.
  • Leads employee recognition and Pack culture through event planning, constant reinforcement and marketing of recognition program.
  • Communicates information and ideas clearly, confidently and articulately both in oral and written form.
  • Provides feedback that supports pack member's growth, development and engagement
  • Assist in building bridges between departments, leaders and Pack Members across the lodge
  • Follows all federal and state employment law in decision making process and escalates areas of risk or potential liability.
  • Works to stay up to date on federal and state law changes and demonstrates a working knowledge of basic law as it pertains to worker's comp, payroll, hiring, termination and other employment related decisions.
  • Provides administrative support as needed for operations including; payroll, time and attendance, inventory, ordering, and other data input.
  • Maintains confidentiality and protects operations by keeping human resource information confidentialBasic Qualifications & Skills
    • Bachelor's Degreein HumanResources, Business or related field or equivalent experience
    • Minimum of 1yearprevious HR experience
    • Demonstrated proficiency in Microsoft Office suite
    • Successful completion of criminal background check and drug screen
    • Strong problem solving and organizational skills
    • Attention to detail
    • Enthusiastic and positive energy
    • Multi-tasking abilityDesired Qualifications & Traits
      • Previous experience in hotel/resort/theme park industry
      • Human Resources certification or other specialized training
      • Experience utilizing HR Technology Physical Requirements
      • Able to lift up to 20 lbs
      • Able to bend, stretch, and twist
      • Able to stand or sit for long periods of time

Keywords: Great Wolf Lodge, Scranton , Manager, Human Resources, Executive , Scotrun, Pennsylvania

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