ScrantonRecruiter Since 2001
the smart solution for Scranton jobs

Multi-Unit Team leader

Company: H&R Block
Location: Scranton
Posted on: January 8, 2021

Job Description:

ScrantonPennsylvaniaWhat you'll do...This Job Posting covers openings in multiple office locations within the area.Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.Day to day, you'll---

  • Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist the DGM in recruiting and interviewing candidates for tax office associate positions
  • Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices
  • Travel between the three offices as required
  • May prepare tax returns, as neededWhat you'll bring to the team...
    • People management experience, with the demonstrated ability to grow and develop associates
    • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
    • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
    • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
    • Computer proficient with the ability to use MS Office
    • Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
    • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)It would be even better if you also had...
      • Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fitBilingual candidates strongly encouraged to apply!About H&R Block...We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

Keywords: H&R Block, Scranton , Multi-Unit Team leader, Hospitality & Tourism , Scranton, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Driver - Flexible Schedule
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Orangeburg
Posted on: 01/19/2021

Chinese chef
Description: As a chef of Castaway we expect you to be able to cook Chinese food in a wok using our traditional recipes. The work can be fast
Company: Castaway Restaraunt and Bar
Location: New York
Posted on: 01/19/2021

Delivery Driver - Flexible Schedule
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Essex Fells
Posted on: 01/19/2021


Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time
Description: START YOUR STORY AT SPEEDWAY -- Speedway is focused and dedicated to your success We are committed to ensuring our employees receive proper training in order to provide excellent customer service to (more...)
Company: Speedway LLC
Location: Matawan
Posted on: 01/19/2021

CDS Part Time Shift Supervisor
Description: Job DescriptionCDS Part Time Shift Supervisor Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today's shoppers sounds appealing, then Club Demonstration (more...)
Company: Advantage Solutions
Location: Lawrence
Posted on: 01/19/2021

Customer Service
Description: We're currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're primary responsibility is to give specialized guidance
Company: Atona
Location: Garfield
Posted on: 01/19/2021

Postmates Delivery Driver (Flexible Shifts) - In White Plains, NY
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Hartsdale
Posted on: 01/19/2021

Pharmacist
Description: Job ObjectivesProvides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. (more...)
Company: Walgreens
Location: New York
Posted on: 01/19/2021

Shift Supervisor
Description: Job DescriptionShift Supervisor Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today's shoppers sounds appealing, then Club Demonstration Services CDS (more...)
Company: Advantage Solutions
Location: Woodmere
Posted on: 01/19/2021

Delivery Driver- Hiring Immediately!- Make up to $17/hr
Description: Delivery DriverContactless - Full Part-timeAt Panera, we're committed to making good eating accessible to all and our number one priority
Company: Panera Bread
Location: Montclair
Posted on: 01/19/2021

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Scranton RSS job feeds