Food & Beverage Attendant

Company: Great Wolf Lodge
Location: Pocono Lake
Posted on: September 3, 2024

Job Description:

Pay: $14 per hour
At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various food outlets, including the Pizza Shop, Coffee Shop, Grab 'N Go outlet and more.
Hiring immediately with full-time, part-time, and flexible scheduling must be at least sixteen (16) years.
Join our Pack: Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels Great Perks: Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave
Essential Duties & ResponsibilitiesCommunicates with guests to take food and beverage ordersPrepares customer food and beverage ordersProvides outstanding customer service and engage in suggestive sellingMaintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairsAssists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricingPerforms cash-handling functions, including point-of-sale (POS) system, registers, and daily reportingEnsures F&B outlet adheres to the highest standards of cleanliness, presentation, and serviceEnsures the daily operation of the retail outlet adheres to operating procedure guidelinesAssists in other food outlets as needed
Basic Qualifications & SkillsSome High School education or equivalentFlexibility regarding scheduling based on business demandsExperience utilizing basic math skills with ability to add, subtract multiply and divideProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen.
Desired Qualifications & TraitsPrevious experience demonstrating strong customer servicePrior experience utilizing restaurant equipment and sanitation standardsAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious experience with cash transactions and Point of Sale systemsProven teamwork skills
Physical RequirementsAbility to lift up to 20 lbs.Able to sit and/or stand for long periods of time
Application Instructions Click on Apply Online or chat with a recruiter (bottom of your screen on Great Wolfs website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)Required

Keywords: Great Wolf Lodge, Scranton , Food & Beverage Attendant, Hospitality & Tourism , Pocono Lake, Pennsylvania