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Customer Service

Company: American Cybersystems, Inc. (ACS Group)
Location: Scranton
Posted on: April 16, 2019

Job Description:

Duties include assisting and responding to customer inquiries concerning their bill, consulting and performing the research necessary to resolve inquiries. May also process incentives, input incentive information into the system, audit shipper detail, correct suspense detail, prepare billing adjustments, and perform research. Additional duties may also include general administrative tasks.Additional Job DutiesMust be proficient in Microsoft Office Skills, especially ExcelPrimary activities will include but are not limited to, updating documents from current systems, formatting Excel docs to meet system requirements, and interacting with internal customers and vendors.Duties include assisting and responding to customer inquiries concerning their bill, consulting and performing the research necessary to resolve inquiries. May also process incentives, input incentive information into the system, audit shipper detail, correct suspense detail, prepare billing adjustments, and perform research. Additional duties may also include general administrative tasks.Additional Job DutiesMust be proficient in Microsoft Office Skills, especially ExcelPrimary activities will include but are not limited to, updating documents from current systems, formatting Excel docs to meet system requirements, and interacting with internal customers and vendors.

Keywords: American Cybersystems, Inc. (ACS Group), Scranton , Customer Service, Hospitality & Tourism , Scranton, Pennsylvania

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