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IT Implementation Manager

Company: STCR, Inc
Location: Scranton
Posted on: June 25, 2020

Job Description:

IT Implementation Manager Do you enjoy working with clients? Do you like to travel? Do you appreciate the satisfaction of completing a successful project? If you answer yes to these questions, we may have the perfect opportunity for you. STCR, a company with over 52 years of success in providing retail Point of Sale systems to supermarkets throughout the United States, Caribbean and beyond, is hiring a Retail Solutions Implementation Manager. In this position you will be responsible for the planning and implementation of retail systems within a supermarket environment, as well as providing support, both on-site and remote, for our clients. Duties:--- Systems implementation including setup, configure, deliver, install, train, and program systems & products--- Provide customer support including periodic on-call duties--- Outline alternatives and recommend solutions--- Maintain systems and products by responding to requests; conducting tests; diagnosing problems; achieving resolution with the highest degree of customer satisfaction--- Maintain records by documenting daily activity and project tasks--- Create procedural and training documents as needed--- Complies with regulations by adhering to codes, specifications, and policies--- Updates job knowledge by completing re-certification; participating in educational opportunities; reading professional publicationsBenefits:--- Health insurance--- Dental insurance--- 401(k) Retirement plan--- Paid time off--- Travel rewards--- Tuition assistance program--- Loyalty rewards--- Company-sponsored employee activitiesSalary based on experience. Full benefits package available.Job Requirements:IT Implementation Manager--- Strong IT technical background, including networking, OS, and application support--- Ability to handle multiple projects and follow them through to a successful implementation--- Strong verbal and written communication skills--- Able to travel to client locations and work overnight; approximately 50 percent travel--- AAS or Bachelor degree preferred from accredited institution--- Experience working in an IT support role--- Project Management experience in implementing technology in a business environment desired--- Experience in supermarket or retail operations a plus--- Customer Service and Project Management skills--- Professional, Dependable and Thorough

Keywords: STCR, Inc, Scranton , IT Implementation Manager, IT / Software / Systems , Scranton, Pennsylvania

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