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Technical Program Manager - Security & Privacy [Remote]

Company: HiRoad
Location: Wilkes Barre
Posted on: November 22, 2021

Job Description:

Our Mission

We make good things happen by recognizing and rewarding people for taking the high road. How? By reinventing insurance that celebrates people's mindful choices.

Insurance was fundamentally a brilliant idea, but it always had a key challenge - it couldn't identify and acknowledge the positive decisions that individuals made along the way. But when we apply smart mobile technologies, we can. And that's what we do. We help our customers save on their monthly bill. But more importantly, they join a growing movement of people who dare to live more mindfully because doing so is simply better for everyone.

We're a well-funded, talent dense team of people who care about using our skills to do good. From data science, to design, engineering, insurance, product, research, user experience and beyond - we believe in people who believe they can make the world even better. Join us, and let's build the higher path that is HiRoad.

The Role

BlueOwl's Security and Privacy function covers three broad domains: security engineering & architecture, security operations, and privacy. The Senior TPM for Security & Privacy provides program leadership of security- and privacy-focused programs across all three domains. This position requires experience leading interrupt-driven teams, as well as teams whose work is driven by external stakeholders.

Manage and handle all aspects of programs, made up of several projects with similar goals at every phase of the program's lifecycle, from strategy creation to execution to delivery to completion and/or post-closure monitoring phases.

The role is complex, requiring a collection of both soft and hard skills in terms of leadership, management, communication, technical expertise, and strategy. The job leveling (junior, mid-level, senior) will be determined based on the experience of the candidate.

Roles & Responsibilities:

* Drive ongoing cross-functional programs to ensure BlueOwl remains an industry leader in security and privacy
* Facilitate Security & Privacy portfolio & epic planning, visibility, and prioritization
* Organize and continually maintain program transparency by establishing key project information, visualizations, and a schedule for all phases of a program, as possible. Define and refine metrics to understand team performance.
* Communicate program status with all levels of stakeholders within the organization as needed, with the goal of creating harmony and accountability across the organization and team.
* Collaborate with Project & Program Managers to integrate planning and execution across your teams and others on programs and projects
* Work across multiple teams to coordinate all dependencies. This may entail negotiating scope, timelines, and roadmaps with external stakeholders.
* Strong technical aptitude: Must have a strong aptitude and understanding of the technical aspects and capabilities of the organization
* Develop team rapport in a remote work environment
* Continually strive to create and maintain team harmony and efficiency given the fact that the teams may be made up of diverse people with varied backgrounds, experiences and opinions
* Serve as the bridge between the S&P team and other teams around the company
* Strong influencing skills: Must coordinate several interrelated technical projects across many teams. Must develop your program's roadmaps and strategies while also leading all the teams that ultimately execute them. Be able to get the team's trust in a matrixed environment.
* Juggle multiple projects with different sizes and timelines, as needed
* Drive program Change Management, which includes stakeholder buy-in, phased roll-outs, enterprise-wide communications, training, tips and tricks, guardrail set up, etc.
* Drive program Risk & Issue Management, tracking issues and proactively putting in place mitigations and escalating as needed. Recognize situational severity and know when to push for actionable next steps toward resolution and when to escalate.
* Work within our Agile Scrum or Kanban frameworks, bringing in your own flare.
* Manage the progression of work items (tickets) through Jira in whatever way is appropriate for the team - kanban or scrum. Remove impediments as needed
* Lead / coach your team on Jira and Confluence usage
* Take meeting notes (attendees, items discussed, what changed, blockers, next steps, action items)
* Always keep an eye out for continuous improvement and once identified, drive the improvement!
* Other duties as assigned

Nice to Have:

* PMP, CAPM, CSM, etc.
* Strong technical and business architecture aptitude
* Smartsheet, Github, Miro, Retrium, EazyBI, etc. experience
* Startup experience
* Insurance industry experience
* Experience with working in an organization going through an Agile transformation
* Bachelor's degree or equivalent in Computer Science or related field

Additional details:

* Salary: We pay competitive salaries factoring in experience, skill set, and location. We do not offer equity.
* We provide a wide-selection of health and welfare benefits including medical, dental, vision, life insurance, and supplemental income plans. We also offer a 401(k) Plan with a company match.
* Wellness and Time Off: We provide Headspace subscriptions, a wellness allowance, and generous time off including four weeks of PTO in the first year of employment with additional time granted upon hire. New parents may also take eight weeks of fully paid parental leave (plus four weeks for parents who give birth) which may be taken within one year after the birth and/or the adoption of a child.
* Professional learning and growth: We provide a generous allowance each year for professional learning, continuing education, and career development.
* Location: May work from anywhere in the US, but will need to be actively available during core meeting hours from 9:00AM - 3:00PM pacific time to collaborate with team members across all time zones.
* Some travel may be required after the San Francisco office re-opens.
* Candidates based in the SF Bay Area will be able to commute to the SF office for in-person meetings and other gatherings. Frequency TBD.

This role is employed by BlueOwl, LLC. BlueOwl, LLC is a separate company in the State Farm family of companies and is the solutions provider for the HiRoad Assurance Company.

Keywords: HiRoad, Scranton , Technical Program Manager - Security & Privacy [Remote], IT / Software / Systems , Wilkes Barre, Pennsylvania

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