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Computer Network Analyst

Company: The AZEK Company
Location: Scranton
Posted on: November 11, 2019

Job Description:

POSITION SUMMARY: Provide best-in-class technical support across the enterprise in the areas of network infrastructure, cybersecurity, application, hardware, and server. Also provide support of Microsoft O365 enterprise collaboration services; and support of manufacturing related technology solutions including thin client terminals, barcode label printers and wireless scanners. ESSENTIAL FUNCTIONS IT Services & Operations

  • Responsible for installation, configuration and ongoing support of the company network; LAN, WLAN, Cybersecurity and all related infrastructure services.
  • Responsible for enterprise wide collaboration tools including VoIP and Video-conferencing.
  • Support the IT Change Request process to acquire, configure, and install hardware and software for new network access requests and configuration changes to production systems.
  • Perform functions of System and Technical Support roles as required.
  • Assist and support in the design, planning, implementation, and maintenance of the computing infrastructure that supports the company's operations.
  • Provide elevated support and issue resolution as required after-hours and on weekends.
  • Assist and support in root cause analysis process for all infrastructure and security related incidents.
    Solutions Delivery & Project Management
    • Support and collaborate with the program management office to effectively deliver best in class technology capabilities.
    • Assist the Director, Infrastructure Services in development and maintenance of project methodologies and processes that ensure the most effective delivery of new solutions that meet time, cost and quality expectations. This includes resource utilization processes, project controls and vendor selection, and project management approaches.
      Cybersecurity, Governance, Risk Management & Compliance
      • Support a comprehensive enterprise cybersecurity program to ensure the integrity, confidentiality and availability of relevant data.
      • Assist and support in the establishment and implementation of ITIL/ISO/NIST based service management framework.
      • Administer technical security standards, as well as a suite of services and tools to address and mitigate cybersecurity risk.
        Leadership & Management
        • Work with the Director, Infrastructure Services to assist in the development of the vision, communicate the plan, and hold teams accountable.
        • Operate in a direct, transparent and data-driven fashion, be an effective communicator and forge strong day-to-day working relationships. POSITION PROFILE:
          Education: Associate Degree or higher is required in Computer Science, Information Systems, Engineering, related field, or equivalent experience. Cisco CCENT Certification recommended. CCNA Wireless and Security desirable.
          Experience: 3 or more years of work experience in enterprise IT network administration- manufacturing background preferred.
          • Strong analytic skills and system abilities to understand business and technology impact.
          • Experience Administering, maintaining and troubleshooting Cisco switches, routers, firewalls and wireless in a manufacturing environment.
          • Must be able to work well in a dynamic, fast paced environment.
          • Good organization and time management skills required.
          • Have functional knowledge to provide backup for System and Technical Support duties as required; work with IS team when needed and mandatory participation in Disaster Recovery.
            Computer Skills: Fundamental knowledge and skill to install, operate and troubleshoot an enterprise multisite network utilizing Cisco solutions. Advanced knowledge of networking for data center, security, voice/video and wireless. Fundamental skills with virtualization platforms such as VMWare and Citrix.

Keywords: The AZEK Company, Scranton , Computer Network Analyst, IT / Software / Systems , Scranton, Pennsylvania

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