ScrantonRecruiter Since 2001
the smart solution for Scranton jobs

Head Of Operations

Company: TikTok
Location: Walton
Posted on: February 23, 2021

Job Description:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.We have an immediate opening for the Head of Ad Operations NA (based in NY or LA) who will be responsible for supporting the goals of our advertisers, agencies, and building a sustainable way to provide insights from customer experiences. This leader will be an experienced leader who loves to coach and develop individuals, align with their strengths, and energetic and passionate with a strategic voice while enabling client success on the platform.What you'll do:- Manage and develop a team of 100+ employees to deliver results against set goals- Take initiative and operate with a high degree of autonomy- Manage and grow post-sale client relationships with advertisers of all sizes- Coordinate with client solutions, sales, product and R&D teams etc. internally to ensure a smooth and successful campaign execution- Monitor and analyze ad campaigns, and proactively take initiative to improve results- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign- Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings- Share marketplace feedback and guide our advertising strategy- Work to manage custom programs or sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered on time- Work and collaborate with diverse group of internal cross-functional teams- Provide world-class support experience to all customers of varying sizes, across a wide range of customer needs.- Provide technical solutions to customers, partners & sales teams on integrations to drive execution through the adoption of new processes and tools to unlock sales productivity and customer satisfaction.- Establish and build relationships with cross-functional partners to enable a go-to-market strategy, including driving the adoption and learnings from new product alphas and betas.What You Need to Succeed:- At least 10-15 years of leading and growing a revenue-supporting globally matrixed and customer service-focused organization.- Set a firm strategy and plan to outline the large scale strategic initiatives with a critical focus on recurring revenue metrics to measure and monitor the success of the ad ops team.- Prior experience with delivering technical solutions in high growth environments- At least 10+ years of management experience of a team of 30 or more- Experience managing branding advertisers with a deep understanding of their challenges- Experience helping clients execute custom branded campaigns- Excellent collaboration skills- Able to proactively troubleshoot and problem solve quickly and through the proper escalation process- Ability to analyze data and identify insights to assess campaign performance- Proactive attitude with excellent project management, organizational, and analytical skills- Experience diagnosing and solving technical problems with product and engineering teams is a big plus- Experience in performance advertising in a role where you managed significant complexity and scaling challenges.- Experience in campaign management and set up- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders- Working knowledge of Microsoft Office: PowerPoint, Excel, and Word. Keynote knowledge a plus.- Experience with ad verification partners (IAS, DV, MOAT)- High attention to detail and very organized- Self-starter, a fast learner who has critical thinking- Have a passion for TikTokTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience.TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at

Keywords: TikTok, Scranton , Head Of Operations, Other , Walton, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Chemist: Environmental PFAS
Description: Company Description Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes (more...)
Company: Eurofins
Location: Lancaster
Posted on: 03/2/2021

Market Leader II - Good Drive
Description: Workday is performing planned maintenance during the
Company: BB&T Corporation
Location: Lancaster
Posted on: 03/2/2021

Supply Associate
Description: 7233 - Lancaster - 1457 Manheim Pike, Lancaster, Pennsylvania, 17601CarMax, the way your career should be General Summary:Under general supervision, responsible for assisting technicians with determining (more...)
Company: CarMax
Location: Lancaster
Posted on: 03/2/2021

Deposit Support Specialist
Description: The Deposit Support Specialist will support the day to day operations of the Florida Deposit Support team. Responsibilities include, research
Company: Valley Bank
Location: Wayne
Posted on: 03/2/2021

Claims Representative
Description: What is Aspirion br br Aspirion is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker's Compensation, Veterans Administration and (more...)
Company: Aspirion
Location: Wayne
Posted on: 03/2/2021

High Demand For Quality Painters - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Binghamton
Posted on: 03/2/2021

Intern - Corporate Social Responsibility
Description: The Corporate Social Responsibility Intern will assist the CSR and CRA Team on planning, research, implementation, and evaluation of corporate responsibility related initiatives, projects, and events.Responsibilities (more...)
Company: Valley Bank
Location: Wayne
Posted on: 03/2/2021

Workers Compensation Coordinator
Description: Workers' Compensation CoordinatorLocation:This position will be based in the North Pointe office, but the WC Coordinator will be expected to travel to the other OAL locations as needed.Schedule:The WC (more...)
Company: Orthopedic Associates of Lancaster, LTD.
Location: Lancaster
Posted on: 03/2/2021

Operator Assistant
Description: Adecco is seeking a 1st and 2 nd shift Machine Operator Helper for a company located in Lancaster City. Great
Company: Adecco USA
Location: Lancaster
Posted on: 03/2/2021

Seasonal Package Sorter - Full-time
Description: Seasonal Warehouse Team MemberLocation: -AvenelJob opportunities vary by location. We update postings daily with open positions.Hourly pay rate: -Earn min pay rate 15.00 - max pay rate 16.00Immediate (more...)
Company: Amazon Workforce Staffing
Location: West Orange
Posted on: 03/2/2021

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Scranton RSS job feeds