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Payment Solutions Architect

Company: LivePerson
Location: Walton
Posted on: February 24, 2021

Job Description:

LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are. We are an innovative, intent-driven company that believes in building the future and we are looking for growth-minded, unconventional thinkers, developers and builders to join the team.
You will thrive here if: You can operate in a fast-paced, dynamic environmentYou can build partnerships that move our business forwardYou build code that is simple, understandable, and clean You see feedback or failure as motivation to learn and to grow You believe data-driven decision making is the normYou relate to our core principles (link) and want to work with Conversational AI experts
In this role you will:Consult with customers implementing LivePerson payments and commerce solutions

  • Interface with customers to understand their business and technical requirements
  • Design pragmatic technical solutions to meet customer payment and commerce integration requirements
  • Answer deep detailed technical questions on LivePerson payments and commerce products, offerings, solution architecture and development.
  • Present recommendations to technical teams at both an engineer and management level.
  • Synthesize product needs from customers to influence product road maps
    Be a integral part of Prominent Solutions Oriented Innovation Team
    • Be an expert and technical thought leader in Live Person's payment and commerce capability.
    • Acquire in-depth knowledge and expertise on all LivePerson products and offerings.
    • Engage with brands, internal teams, Developers and prospects to shape product ideas and contribute to the development of new innovative product ideas, productized solutions and use cases.
    • Become an expert in prominent eCommerce, and Order Management Systems
      Consult within the Field Organization
      • Demonstrate product proficiency, technical expertise, leadership and mentoring to the extended account team members and other teams with the field org.
      • Provide guidance and support through presentations, solution designs, proofs of concept to internal teams.
      • Create integration guides and other knowledge assets for common deployment scenarios.
        Your qualifications are:
        • 3+ years' experience of overall IT system architecture, design, development, deployment experience.
        • Proven hands-on experience leading, architecting, designing, and implementing large-scale, high-availability integration projects.
        • Demonstrated knowledge of eCommerce and/or payment systems; working knowledge of PCI a bonus
        • Demonstrated knowledge of broad enterprise architecture concepts, disciplines, and capabilities
        • Meaningful experience demonstrating business value realized from leading use of technology.
        • Proven experience with messaging, voice, bot and/or B2C applications.
        • Strong business acumen that can articulate technical concepts to an executive audience.
        • Must be comfortable with REST/JSON and enterprise integration architectures
        • Proven track record of successfully delivering technical projects with Enterprise level clients.
        • Significant experience working as part of a team environment. Each project will require that you work as part of a close knit team of professionals to achieve the desired results.
        • Ability and comfort to present to a technical and business audience
          Why you'll love working here:LivePerson was named to Fast Company's World's most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. Most importantly, you'll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.
          At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.
          All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Keywords: LivePerson, Scranton , Payment Solutions Architect, Other , Walton, Pennsylvania

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