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Remote Customer Service Representative

Company: Aerotek
Location: Clarks Summit
Posted on: April 9, 2021

Job Description:

Description:Must haves;

  • Customer service 6months +
  • Call center
  • Multi Systems/Applications experience
  • High Speed internet and a quiet place. The CSRs will be responsible for taking in-bound calls, mostly asking questions about available benefits and open enrollment. Supporting with and assisting employees with enrollment process as well as answering questions on their Cobra insurance, tuition reimbursement, Flexible spending, FSA, and HSA accounts. Candidates might have to go on site for any equipment returns or exchanges.Skills:customer service, call center, call center customer service, inbound call, computer skills, Customer support, Data entryIf possible, it would be helpful if candidates have experience or knowledge of work with benefits or medical terminology.Contract duration: Potential for contract to expand through March for post open enrollment and potential to be brought on directly based on performance. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Scranton , Remote Customer Service Representative, Other , Clarks Summit, Pennsylvania

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