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Customer Service

Company: Kelly Services
Location: Scranton
Posted on: April 9, 2021

Job Description:

Kelly Services is looking for a Customer Service Professional for our client in Scranton, PA for a great temp-to-hire opportunity!--JOB SUMMARY:----Carries out all customer service related activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. -- Other responsibilities include heavy phones, greeting visitors/truck drivers, appointment scheduling and other clerical duties.----DUTIES/RESPONSIBILITIES:------- Process and input all customer orders. -- --- Prepare shipping/order picking paperwork for warehouse personnel. --- Run stock reports to check for product availability. -- --- Generate all related paperwork and necessary information required for customer work orders, check all orders for special requests. --- Coordinate special, last minute shipping requests with the Transportation and Warehouse Operations Departments, expediting any orders as necessary. -- --- Track orders as required and notify customers of any activity concerning their order. -- --- Maintain damage records and backorder/inventory shortage information.----QUALIFICATIONS:----- High school diploma or general education degree (GED). --- 1 to 3 years high profile customer service. --- Computer Literate, Internet Savvy --- Excellent phone manner and listening skills. --- Flexibility, initiative and trouble shooting skills. --- Ability to take direction from multiple customers at once. --- Ability to work in a fast paced environment. --- Ability to work independently or with a team. --- Excellent organizational skills with high attention to detail and accuracy --- Advanced communication skills, both written and oral--Schedule: Monday-Friday, 9am-5:30pmSalary: $15-16/hrFor immediate consideration, please send resumes to karf388@kellyservices.com--Why Kelly--?As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Scranton , Customer Service, Other , Scranton, Pennsylvania

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