Personal Banker II

Company: FNCB BANK
Location: Clarks Summit
Posted on: May 16, 2022

Job Description:

Description:
General Responsibilities/Job Summary
Responsible for opening new accounts, completing loan applications and responding to customer inquiries and requests while identifying opportunities to expand current banking relationships and engaging prospects to earn new bank customers. Personal Banker II will be responsible for providing excellent customer service and for accurately processing customer deposit account and loan payment transactions on a daily basis. Back up to the Personal Banker I helping to ensure that all reporting and balancing activities are completed on a timely basis.
Processes new deposit account openings and loan applications. Proactively identify and solicit cross sell opportunities as well as develop new business using promotions and customer outreach. Handle service requests and problem resolution in an accurate and timely manner.
Accurately processes customer transactions including deposits, withdrawals, check cashing, loan payments and general ledger entries. Ensures that all balancing, and reporting activities are completed on a timely basis. Acts as back up to Personal Banker I assisting in the preparation of monthly reporting and daily cash drawer, recycler and vault balancing.
Provides excellent customer service adhering to the WOW Customer Service standards of performance in all sales and services interactions.
Adheres to all bank policies and federal regulations including, but not limited to, Currency Transaction Reporting, Check Cashing Policy, Confidentiality of Customer Information, Cash Management, CIP (Customer Information Program), and BSA (Bank Secrecy Act).
Keeps current on Products and Services offered by the bank.
Performs other duties as assigned.
PM22

Requirements:
Minimum Qualifications
Education/Training:
College Degree or at least two years' work experience in a banking position
Knowledge/Skills/Abilities:
Excellent oral and written communication
Sound judgment
Strong math skills
Strong interpersonal skills including the ability to work with all levels of employees and types of customers
PC proficiency
Experience:
At least 2 years of experience in banking position
Required Certification/Licenses:
NMLS preferred, Valid Driver's License
Travel Requirements:
Flexible schedule with localized travel within the bank's footprint
Physical and Mental Job Requirements:
Typically sits or stands for sustained periods of time at a desk and/or computer
Typically requires viewing a computer terminal and extensive reading
Ability to receive and deliver detailed information through oral and written communication
Ability to lift at least 25lbs
Working Conditions
Climate controlled/sufficiently illuminated professional office environment. Ability to perform essential function/duties through use of appropriate computer and general office equipment.

PI177421723

Keywords: FNCB BANK, Scranton , Personal Banker II, Other , Clarks Summit, Pennsylvania