Personal Banker II
Company: FNCB BANK
Location: Clarks Summit
Posted on: May 16, 2022
General Responsibilities/Job Summary
Responsible for opening new accounts, completing loan applications
and responding to customer inquiries and requests while identifying
opportunities to expand current banking relationships and engaging
prospects to earn new bank customers. Personal Banker II will be
responsible for providing excellent customer service and for
accurately processing customer deposit account and loan payment
transactions on a daily basis. Back up to the Personal Banker I
helping to ensure that all reporting and balancing activities are
completed on a timely basis.
Processes new deposit account openings and loan applications.
Proactively identify and solicit cross sell opportunities as well
as develop new business using promotions and customer outreach.
Handle service requests and problem resolution in an accurate and
Accurately processes customer transactions including deposits,
withdrawals, check cashing, loan payments and general ledger
entries. Ensures that all balancing, and reporting activities are
completed on a timely basis. Acts as back up to Personal Banker I
assisting in the preparation of monthly reporting and daily cash
drawer, recycler and vault balancing.
Provides excellent customer service adhering to the WOW Customer
Service standards of performance in all sales and services
Adheres to all bank policies and federal regulations including, but
not limited to, Currency Transaction Reporting, Check Cashing
Policy, Confidentiality of Customer Information, Cash Management,
CIP (Customer Information Program), and BSA (Bank Secrecy Act).
Keeps current on Products and Services offered by the bank.
Performs other duties as assigned.
College Degree or at least two years' work experience in a banking
Excellent oral and written communication
Strong math skills
Strong interpersonal skills including the ability to work with all
levels of employees and types of customers
At least 2 years of experience in banking position
NMLS preferred, Valid Driver's License
Flexible schedule with localized travel within the bank's
Physical and Mental Job Requirements:
Typically sits or stands for sustained periods of time at a desk
Typically requires viewing a computer terminal and extensive
Ability to receive and deliver detailed information through oral
and written communication
Ability to lift at least 25lbs
Climate controlled/sufficiently illuminated professional office
environment. Ability to perform essential function/duties through
use of appropriate computer and general office equipment.
Keywords: FNCB BANK, Scranton , Personal Banker II, Other , Clarks Summit, Pennsylvania
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