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Remote Benefits Associate

Company: Staffing Now
Location: Plymouth
Posted on: June 24, 2022

Job Description:

Our client, an insurance customer service company, is seeking 100% REMOTE Benefits Associates to join their team. This is a temporary position, lasting through February of 2023, with a chance to go permanent. This position has a variety of start times available between 8am and 12pm, and is M-F. Pay is $17.71/hour and is paid WEEKLY.Our Benefits Associates are responsible for:

  • Interfacing with internal and external resources to provide guidance and direction regarding benefit plan options, cost factors and detailed benefit review
  • Answer incoming calls and respond to benefit inquires
  • Place outbound follow-up calls for issues that cannot be resolved during the initial call
  • Provide benefit information to members, about questions and concerns about benefit options. Help members compare and contrast benefits during open enrollment, or client new hires, and members experiencing a change of statusEducation
    • High School Degree or GED required / Associate's degree with major course work in business administration, liberal arts, public health, healthcare management, or a related field preferredExperience
      • Minimum one year customer service, healthcare, or employee benefits experienceOther
        • Basic knowledge of MS Word and ExcelKnowledge of the following is preferred:
          • COBRA
          • Medicare A, B, MediGap, Supplement plans, Medicare Advantage, Medicare Part D plans
          • High deductible health plans including Health Reimbursement Accounts (HRAs) and Health Saving Accounts (HSAs)
          • Flex Spending Accounts (FSA), including limited FSAs
          • Coordination of benefits and which plan is primary - simple cases (commercial plans, Medicare plans)
          • Summary Plan Documents (SPDs) and Certificates of Coverage (COCs)
          • Government programs, resources and legislation and mandates including but not limited to Affordable Care Act, FMLA, Medicaid, CHIP
          • Group Health Plans (fully insured and self-insured)
          • Pharmacy benefits including injectable medications
          • Individual Health Plans and Marketplace/Exchanges plans

Keywords: Staffing Now, Scranton , Remote Benefits Associate, Other , Plymouth, Pennsylvania

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