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FT Customer Experience Associate (Work From Home)

Company: Fig Tech
Location: Clarks Summit
Posted on: June 24, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Up to $65K per year - As a Customer Experience Associate you'll: Help CX Lead manage queue of inquiries; Handle escalated inquiries on a daily basis; Provide consistent feedback to CX Lead and broader team regarding possible improvements to CX processes; Coordinate distribution of customer information - such as payment changes, credit reporting deadlines, payment due dates, payment amounts - across teams; Act as a point of contact between Fig's internal teams and customers...Hiring Fast > >

Keywords: Fig Tech, Scranton , FT Customer Experience Associate (Work From Home), Other , Clarks Summit, Pennsylvania

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