Personal Banker I Float (Lackawanna County Branches)
Company: FNCB BANK
Location: Scranton
Posted on: January 27, 2023
Job Description:
Description:General Responsibilities/Job SummaryThe Personal
Banker Float will travel to and work at Branches that are
experiencing Staffing Shortages.Responsible for accurately
processing customer transactions, addressing customer inquiries,
displaying excellent customer service skills, identifying
opportunities to expand current banking relationships and engaging
prospects to earn new bank customers. The Personal Banker will also
be responsible for opening new deposit accounts, performing account
maintenance, initiating sales focused conversations and assisting
with loan product conversations and application processing.
- Accurately processes customer transactions including deposits,
withdrawals, check cashing, loan payments, and general ledger
entries.
- Personal Banker provides excellent customer service adhering to
the WOW Customer Service standards of performance while seeking
cross-selling opportunities.
- Balances the teller cash drawer, recycler and vault daily and
keeps differences within an acceptable level.
- Seek service to sales opportunities out of customer interaction
and transaction processing. Perform account opening and
maintenance. Assist with processing applications.
- Adheres to all bank policies and federal regulations including,
but not limited to, Currency Transaction Reporting, Check Cashing
Policy, Confidentiality of Customer Information, Cash Management,
CIP (Customer Information Program), and BSA (Bank Secrecy
Act).
- Keeps current on Products and Services offered by the
bank.
- Performs other duties as assigned.PM22Requirements:Minimum
QualificationsEducation/Training:
- College Degree or at least one year work experience in a
banking position.Knowledge/Skills/Abilities:
- Excellent Oral and written communication
- Sound judgement
- Strong math skills
- Strong interpersonal skills including the ability to work with
all levels of employees and types of customers
- Flexible schedule to include Saturday
- PC proficiencyExperience:
- At least 1 year of experience in banking position
preferredRequired Certification/Licenses:
- NMLS Preferred; Valid Driver's LicenseTravel Requirements:
- Flexible schedule with localized travel within the bank's
footprintPhysical and Mental Job Requirements:
- Typically sits or stands for sustained periods of time at a
desk and/or computer
- Typically requires viewing a computer terminal and extensive
reading
- Ability to receive and deliver detailed information through
oral and written communication
- Ability to lift at least 25 lbs.Working ConditionsClimate
controlled/sufficiently illuminated professional office
environment. Ability to perform essential functions/duties through
use of appropriate computer and general office
equipment.PI201540758
Keywords: FNCB BANK, Scranton , Personal Banker I Float (Lackawanna County Branches), Other , Scranton, Pennsylvania
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