Personal Banker I Float (Lackawanna County Branches)
Company: FNCB BANK
Location: Scranton
Posted on: January 27, 2023
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Job Description:
Description:General Responsibilities/Job SummaryThe Personal
Banker Float will travel to and work at Branches that are
experiencing Staffing Shortages.Responsible for accurately
processing customer transactions, addressing customer inquiries,
displaying excellent customer service skills, identifying
opportunities to expand current banking relationships and engaging
prospects to earn new bank customers. The Personal Banker will also
be responsible for opening new deposit accounts, performing account
maintenance, initiating sales focused conversations and assisting
with loan product conversations and application
processing.Accurately processes customer transactions including
deposits, withdrawals, check cashing, loan payments, and general
ledger entries.Personal Banker provides excellent customer service
adhering to the WOW Customer Service standards of performance while
seeking cross-selling opportunities.Balances the teller cash
drawer, recycler and vault daily and keeps differences within an
acceptable level.Seek service to sales opportunities out of
customer interaction and transaction processing. Perform account
opening and maintenance. Assist with processing
applications.Adheres to all bank policies and federal regulations
including, but not limited to, Currency Transaction Reporting,
Check Cashing Policy, Confidentiality of Customer Information, Cash
Management, CIP (Customer Information Program), and BSA (Bank
Secrecy Act).Keeps current on Products and Services offered by the
bank.Performs other duties as assigned.PM22Requirements:Minimum
QualificationsEducation/Training:College Degree or at least one
year work experience in a banking
position.Knowledge/Skills/Abilities:Excellent Oral and written
communicationSound judgementStrong math skillsStrong interpersonal
skills including the ability to work with all levels of employees
and types of customersFlexible schedule to include SaturdayPC
proficiencyExperience:At least 1 year of experience in banking
position preferredRequired Certification/Licenses:NMLS Preferred;
Valid Driver's LicenseTravel Requirements:Flexible schedule with
localized travel within the bank's footprintPhysical and Mental Job
Requirements:Typically sits or stands for sustained periods of time
at a desk and/or computerTypically requires viewing a computer
terminal and extensive readingAbility to receive and deliver
detailed information through oral and written communicationAbility
to lift at least 25 lbs.Working ConditionsClimate
controlled/sufficiently illuminated professional office
environment. Ability to perform essential functions/duties through
use of appropriate computer and general office
equipment.PI201540877
Keywords: FNCB BANK, Scranton , Personal Banker I Float (Lackawanna County Branches), Other , Scranton, Pennsylvania
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