Personal Banker I
Company: FNCB BANK
Location: Nanticoke
Posted on: January 27, 2023
Job Description:
Description:General Responsibilities/Job SummaryThe Personal
Banker I will exemplify quality service standards while providing a
variety of banking solutions and recommending and selling bank
products and services. By displaying excellent customer service
skills, the Personal Banker I will identify opportunities to expand
current banking relationships and engage prospects to earn new bank
customers.
- Responsible for accurately processing customer transactions,
addressing customer inquiries, displaying excellent customer
service skills, identifying opportunities to expand current banking
relationships and engaging prospects to earn new bank
customers.
- The Personal Banker will also be responsible for opening new
deposit accounts, performing account maintenance, initiating sales
focused conversations and assisting with loan product conversations
and application processing.
- Accurately processes customer transactions including deposits,
withdrawals, check cashing, loan payments, and general ledger
entries.
- Provides excellent customer service adhering to the WOW
Customer Service standards of performance while seeking
cross-selling opportunities.
- Balances the teller cash drawer, recycler and vault daily and
keeps differences within an acceptable level.
- Seek service to sales opportunities out of customer interaction
and transaction processing. Perform account opening and
maintenance. Assist with processing applications.
- The Personal Banker adheres to all bank policies and federal
regulations including, but not limited to, Currency Transaction
Reporting, Check Cashing Policy, Confidentiality of Customer
Information, Cash Management, CIP (Customer Information Program),
and BSA (Bank Secrecy Act).
- Keeps current on Products and Services offered by the
bank.
- Performs other duties as assigned.PM22Requirements:Minimum
QualificationsEducation/Training:
- College Degree or at least one year work experience in a
banking position.Knowledge/Skills/Abilities:
- Excellent Oral and written communication
- Sound judgement
- Strong math skills
- Strong interpersonal skills including the ability to work with
all levels of employees and types of customers
- Flexible schedule to include Saturday
- PC proficiencyExperience:
- At least 1 year of experience in banking position
preferredRequired Certification/Licenses:
- NMLS Preferred; Valid Driver's LicenseTravel Requirements:
- Flexible schedule with localized travel within the bank's
footprintPhysical and Mental Job Requirements:
- Typically sits or stands for sustained periods of time at a
desk and/or computer
- Typically requires viewing a computer terminal and extensive
reading
- Ability to receive and deliver detailed information through
oral and written communication
- Ability to lift at least 25 lbs.Working ConditionsClimate
controlled/sufficiently illuminated professional office
environment. Ability to perform essential functions/duties through
use of appropriate computer and general office
equipment.PI201778261
Keywords: FNCB BANK, Scranton , Personal Banker I, Other , Nanticoke, Pennsylvania
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