Global Trade Fulfillment & Implementation Advisor

Company: Disability Solutions
Location: Scranton
Posted on: September 20, 2023

Job Description:

Job Description:Job Description:This role is the primary point of contact for external clients engaging in product setup or maintenance under the trade finance suite of products and handles end-to-end processing, as well as for internal client coverage teams. The Implementation Advisor also coordinates with multiple internal business partners to facilitate implementation work and may be engaged with legal counsel, Product Management, Operations, Technology, Compliance, and Risk teams. This position includes aspects of trade finance client onboarding, technical implementation and testing, and customized client solutions. The candidate should be an experienced professional and mid-level contributor able to work with senior leaders and quickly adapt to changes in process, requirements, and product offerings. Responsibilities:Responsible for acting as the primary interface with the client to establish all connectivity between organizations;Organizes all internal and external activities to ensure a timely and smooth client implementation processes related to trade finance products, services, and technology solutions; Manage dedicated email inbox; Prioritize client requests, track, and implement eligible items; Conduct research and respond to client and business partner inquiries; Utilize the various bank systems to support clients requests;Requirements:Excellent client communication skills (written and verbal);Good organizational and time management skills;Ability to coordinate with multiple stakeholders and conflicting priorities;Ability to management timelines, display sound judgment, and identify points for escalation;Collaborative, experienced in working with business partners to achieve goals and successfully complete projects and initiativesShift:1st shift (United States of America)Hours Per Week: 40

Keywords: Disability Solutions, Scranton , Global Trade Fulfillment & Implementation Advisor, Other , Scranton, Pennsylvania