Ups - the ups store field franchise consultant king of prussia pa
Company: United Parcel Service
Location: Old Forge
Posted on: September 19, 2023
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Job Description:
Before you apply to a job, select your language preference from
the options available at the top right of this page. Explore your
next opportunity at a Fortune Global 500 organization. Envision
innovative possibilities, experience our rewarding culture, and
work with talented teams that help you become better every day. We
know what it takes to lead UPS into tomorrow-people with a unique
combination of skill + passion. If you have the qualities and drive
to lead yourself or teams, there are roles ready to cultivate your
skills and take you to the next level. Job Description: The UPS
Store, Inc., a wholly owned subsidiary of UPS is the world's
largest franchisor of retail shipping, postal, printing and
business service centers. The UPS Store has over 5,000
independently owned locations in the U.S. and Canada. If you're
looking for an exciting and dynamic career opportunity, we want to
hear from you! The UPS Store (TUPSS) Franchise Consultant is
responsible for supporting and educating Franchisees. He/She
engages with the franchisee to optimize revenues and profitability
as well as ensure consistency and compliance in meeting operational
brand standards and requirements, through coaching and counseling.
This position conducts store (center) visits to verify proper
procedures are being performed and identifies potential
opportunities for growth and then creates actionable plans for
improvement. TUPSS Franchise Consultant assists The UPS Store
Franchisees with center transfer of ownership, center relocations,
new store build-outs, store placements, and franchise renewals.
He/She supports and assists with organizational initiatives to
maintain franchisee accountability and network consistency.
Responsibilities and Duties Utilizes "best practices" approach in
executing operational improvements, training, merchandising,
marketing, prospecting and overall franchise management to improve
revenue. Assists in planning and conducting networking meetings and
activities to improve store profitability through training and
networking with vendors and other Franchisees. Trains and coaches
Franchisees in effective pricing of products and service by
utilizing financial benchmarks and understanding markup vs margin
concepts. Schedules store owners for TUPSS training to ensure
understanding of policies, procedures, roles, and responsibilities.
Assists in new center buildouts, center remodels, transfer and
renewal upgrades to ensure the contractor completes work according
to UPS specifications. Acts as liaison between The UPS Store, Inc.
and UPS, vendors, Area Franchisees and the Franchisee by serving as
the primary point of contact to provide answers for concerns and
questions. Knowledge and Skills Meeting Facilitation: Ability to
speak in front of an audience. Applies knowledge of creative
facilitation techniques to encourage participation; encourages open
communication and achieves consensus when necessary; keeps
participants engaged and on topic; identifies team conflicts and is
able to provide feedback. Solves Customer Problems: Identifies
business areas and stakeholders impacted by customer issues;
engages appropriate resources to resolve customer issues;
identifies root causes to ensure problems do not recur; stays
motivated despite difficult circumstances or setbacks. Franchise
Knowledge: Demonstrates a general understanding of franchise
organization structures and relationships; understands franchise
products and services and how they relate to corporate
profitability; understands royalty streams and funds transferal
(from Franchise to Area Franchise to The UPS Store); demonstrates a
basic understanding of the relationship between UPS and The UPS
Store as wholly owned subsidiary. Experience using Microsoft Excel
(e.g., Pivot tables, V-look ups, database creation/maintenance,
etc.) - Preferred Experience using QuickBooks Software - Preferred
Experience in print production and/or print sales - Preferred. 5
years' Franchise experience - Preferred BASIC QUALIFICATIONS: Must
be a U.S. Citizen or National of the U.S., an alien lawfully
admitted for permanent residence, or an alien authorized to work in
the U.S. for this employer. Employer will not sponsor a visa for
this or future positions. Must be currently located in the same
geographic location as the job or willing to relocate yourself.
Must have a bachelor's degree (or internationally comparable
degree) or be a current UPS employee with three years of UPS
experience. OTHER CRITERIA: Employer will not sponsor visas for
position. UPS is an equal opportunity employer. UPS does not
discriminate on the basis of race/color/religion/sex/national
origin/veteran/disability/age/sexual orientation/gender identity or
any other characteristic protected by law. Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination,
harassment, and retaliation. Other Criteria: Employer will sponsor
visas for specific positions. UPS is an equal opportunity employer.
UPS does not discriminate on the basis of
race/color/religion/sex/national
origin/veteran/disability/age/sexual orientation/gender identity or
any other characteristic protected by law. Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully
admitted for permanent residence, or an alien authorized to work in
the U.S. for this employer. We welcome those with experience in
jobs such as Straight Truck Driver, Refrigerated Freight Driver,
and Industrial Truck and Tractor Operator and others in the
Transportation to apply.
Keywords: United Parcel Service, Scranton , Ups - the ups store field franchise consultant king of prussia pa, Professions , Old Forge, Pennsylvania
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