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Credit Services Representative

Company: Harpercollins Publishers
Location: Old Forge
Posted on: November 22, 2021

Job Description:

Overview: The role of the Credit Services Representative will be responsible for the timely collection and reconciliation of all open items on accounts within assigned portfolio working under minimum supervision.The posiiton aligns with our Scranton, PA office. Candidates are expected to live within a commutable distance to Scranton, PA and be willing to work a hybrid schedule when our office offically reopens. Responsibilities: Responsible for the timely collection & reconciliation of all open items on accounts within assigned portfolioMaintain aging of assigned portfolio within department requirementsCoordinate with Customer Service, AR and all cross-functional teams to resolve chargebacks, disputes & reconciliationsIdentify problem accounts/situations and recommend a course of action to ManagementAdhere to corporate/department policies & procedures & meet/exceed assigned goalsAssist with special projects & miscellaneous duties as requiredMaximize systems & technology to improve efficiencies & deliver results Qualifications: High School Diploma or equivalent requiredPrevious credit and collections experienceExcellent problem-solving skillsAble to perform in a high volume, high pressure and multi-task environmentHigh level of professionalismProficient in Word, Excel & basic computer skillsExcellent verbal & written communication skillsAbout HarperCollinsHarperCollins Publishers is the second largest consumer book publisher in the world, with operations in 17 countries. With 200 years of history and more than 120 branded imprints around the world, HarperCollins publishes approximately 10,000 new books every year in 16 languages, and has a print and digital catalog of more than 200,000 titles. Writing across dozens of genres, HarperCollins authors includewinners of the Nobel Prize, the Pulitzer Prize, the National Book Award, the Newbery and Caldecott Medals and the Man Booker Prize.HarperCollins, headquartered in New York, is a subsidiary of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV) and can be visited online at Publishers is an Equal Opportunity Employer.

Keywords: Harpercollins Publishers, Scranton , Credit Services Representative, Sales , Old Forge, Pennsylvania

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