Inside Sales Representative - Work From Home - Express Scripts

Company: Express Scripts Pharmacy
Location: Scranton
Posted on: May 16, 2022

Job Description:

**This position is remote, must in live one of following states: Pennsylvania, Florida, Ohio, Georgia, Tennessee, Kentucky**Training: 8:00AM - 4:30PM CST 9:00AM - 5:30PM ESTPost Training : 11:30AM - 8:00PM 10:30AM - 7:00PMAs an Inside Sales Representative, you will work with patients, managing inbound and outbound calls to convert prescription medication needs from retail pharmacies to the Express Scripts Home Delivery pharmacy. Our Inside Sales Representatives apply a consultative approach to communicate with customers, and potential customers about our home delivery benefits. Specifically, they provide insights on the options available for customers to have their prescriptions filled by the Express Scripts Pharmacy, educating them on the safety and convenience of our services and informing them of how our offerings fit their lifestyle.This role is on the front lines with patients, addressing customers with care, detail, and most importantly, empathy. To be successful you should be able to build instant rapport, achieve customer satisfaction, and close the sale. A top Inside Sales Representative should be able to work in a fast paced rewards driven workplace. Ideal candidates will be energetic, positive, and organized professionals who are able to effectively create relationships within the healthcare market.This isn't your typical Inside Salesrole. In fact, we have a few perks up our sleeves. In addition to our competitive base salary, you can increase your earnings potential with our tiered performance bonus incentives. We offer five weeks of paid training, and the opportunity for career growth and advancement, and a comprehensive benefit package.How You'll Make A Difference:Help patients better understand the Home Delivery benefit. Use your expert knowledge and consultative sales approach to educate patients on the benefits of receiving their medication via home delivery, helping them to understand why it's a good fit for their lifestyle. Help patients get the medication they need. You'll research issues on benefits coverage and provide guidance to our patients about making the best use of their benefits.Juggle multiple tasks without sacrificing attention to detail. You'll manage multiple requests simultaneously as well as document conversations in our computer system. What You Should Have:High School Diploma / GED requiredExcellent phone and sales skillsAbility to achieve targetsRelevant experience with customer serviceCall Center experience preferredGeneral PC knowledge including Microsoft OfficeExcellent communication skills (verbal and written)What else you'll love about working here:Benefits that start on day oneFun, friendly, and unique culture - Bring your whole self to work every day!Choice of three unique medical plansPrescription Drug, Dental, Vision and Life InsuranceEmployee Contributions for HRA and HSA accounts401K with Company MatchPaid Time Off and Paid HolidaysTuition AssistanceThis role is WAH which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite. About Express ScriptsAt Express Scripts, we dare to imagine a better health care system, and we're driven to make it happen. Where some see obstacles, we see possibilities. We're challengers, difference-makers and opportunity-seekers, united with our partners in pursuit of a simpler, more sustainable system and better health for all.We have always acted first to take on the toughest challenges. We uniquely partner across the health care ecosystem to uncover opportunities, take action, advance health care and deliver better outcomes - like no one else can. We believe health care can do more. We are Champions For BetterSM.Express Scripts, part of Cigna Corporation, unlocks new value in pharmacy, medical and beyond to further total health for all.For this position, we anticipate offering an hourly rate of $16 - $22, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careersAbout CignaCigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Keywords: Express Scripts Pharmacy, Scranton , Inside Sales Representative - Work From Home - Express Scripts, Sales , Scranton, Pennsylvania