ScrantonRecruiter
the smart solution for Scranton jobs

CRM and Sales Support Analyst

Company: The AZEK Company
Location: Scranton
Posted on: October 8, 2018

Job Description:

The CRM and Sales Support Analyst will provide analytical, technical and administrative support to Sales, Customer Service, and the Manager of Sales Administration in the form of presentations, reports, special projects, data analysis, distribution of information from the CRM and ERP systems, sales leads, administration of Dealer / Distributor programs, and general sales administration tasks.

  • Works with Management team to gather information, conduct analysis, develop sales and business planning documents/ presentations to support profitable growth/market share.
  • Coordinate the capture and analysis of relevant market data such as; architect and contractor information, new construction, industry and government statistics, remodeling/refurbishment, etc.
  • Compiles reports to review sales performance by product, customer and territory versus prior year and budget.
  • Compiles various month end and quarter end sales reports.
  • Administers monthly sales commissions plans, including payout calculations and obtaining approvals.
  • Knowledgeable in CRM system reporting capabilities and dashboards, acting as the primary department resource for the CRM.
  • Provides general training and guidance to sales personnel on utilizing the CRM system effectively.
  • Works with Sales Management team to identify beneficial CRM system enhancements. Assists with coordination of enhancement implementations.
  • Inputs data to the CRM system as needed and works with sales personnel to develop report specifications as needed.
  • Qualifies and formats lead data (e.g. trade show leads) in consistent format to load into CRM as needed.
  • Performs regular audits of CRM and ERP system data to confirm successful synchronization.
  • Provides support to Marketing for AIA attendee credit reporting; handles monthly report out of program participation.
  • Provide support to Customer Service and Operations teams with process improvements, including but not limited to Salesforce complaint management, JDE, and Dealer / Distributor portals.
  • Acts as the department liaison with the IT Department to develop and compile reports for decision making purposes based on management needs.
  • Format data to import to map for presentations or for territory review and creates sales territory maps using MapPoint software.
  • Administratively supports various Sales and Marketing programs such as Dealer incentive programs, Distributor rebate programs, etc.
  • Understands and follows all company policies, practices and procedures.
  • Performs other duties as assigned. Required SkillsStrong technical, as well as, conceptual aptitude. Strong proficiency with Microsoft Office (Excel, PowerPoint, Word). Experience with a CRM platform (e.g. Salesforce.com) as well as a ERP system (e.g. JD Edwards) preferred. Ability to successfully prioritize and manage multiple tasks while adhering to specified deadlines. Extensive knowledge of sales organization, structure, accountabilities of sales force to support senior level analysis.Required ExperienceBachelors degree or equivalent combination of education and work experience required. 2 plus years of related experience.Job Location Scranton, US-PA

    Keywords: The AZEK Company, Scranton , CRM and Sales Support Analyst, Sales , Scranton, Pennsylvania

    Click here to apply!

    Didn't find what you're looking for? Search again!

    I'm looking for
    in category
    within


Other Sales Jobs


CUSTOMER SERVICE AGENTS - $15 PER HR.
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your help (more...)
Company: Mommy Jobs Online
Location: Passaic
Posted on: 10/18/2018

B2B Virtual Appointment Setter
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Eastchester
Posted on: 10/18/2018

Seasonal Partner Services Representative (Remote)
Description: Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances our partners 039 experience with world-class (more...)
Company: Mommy Jobs Online
Location: Freeport
Posted on: 10/18/2018


Customer Service Travel Agent
Description: Mommy Jobs Online agents on the Customer Service Travel Agent Program will take inbound calls to schedule air, hotel, and car reservations using Sabre Red. Contractors will provide accurate domestic and (more...)
Company: mommy jobs online
Location: Paterson
Posted on: 10/18/2018

Retail Sales Representative
Description: Job Description What you'll be doing... We want our customers to love the products and overall experience Verizon provides. As a Verizon Retail Sales Representative, or what we like to call a Solution (more...)
Company: Verizon
Location: New York
Posted on: 10/18/2018

Seasonal Partner Services Representative (Remote) - Work at Home
Description: Seasonal Partner Services Representative Remote Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances (more...)
Company: Mommy Jobs Online
Location: Nutley
Posted on: 10/18/2018

Entry Level Sales
Description: Yelp was created to connect people with great local businesses. As an Inside Sales Representative ISR , you'll be working directly with these local businesses to help them achieve their goals through (more...)
Company: Yelp
Location: New York
Posted on: 10/18/2018

Guest Service Representative (PM Shift) - Courtyard Basking Ridge (18002WJG)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: New York
Posted on: 10/18/2018

Sales Assistant
Description: Company Overview br Furnished Quarters is the largest provider of temporary furnished apartments in New York City, with a growing portfolio of stylish, conveniently located residences in more than 800 (more...)
Company: Furnished Quarters
Location: New York
Posted on: 10/18/2018

Insurance Sales Agents! Gain BIG BUCKS from an economic SEISMIC SHIFT!
Description: We put you in front of as many as 10, 15 or more qualified, interested local merchants every week via preset appointments. Show small business owners how to ELIMINATE
Company: Colorado Protection, LLC - zipCCfees
Location: Scranton
Posted on: 10/18/2018

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Scranton RSS job feeds